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Apple Home

Control devices configured in 1Home Server with Apple Home using local Matter integration.

Table of contents

Make sure you are using latest release of iOS 17 on both your phone as well as Apple hubs.

Important: Read known limitations and issues

Apple Home's support for Matter bridge devices is by far the best at the moment out of all smart assistants. It works perfectly well for small and medium sized installations but still has a couple of minor issues when integrating 100+ devices via 1Home Server.

Make sure to read the section below describing currently known issues for Apple Home's integration of Matter bridges.

Apple Home

How Apple Home and Matter work together?

Learn how to integrate your KNX smart home with Apple home using Matter.

🎬 Video tutorial

Follow a simple guide on how to connect your 1Home Server to Apple Home.

See an example of how Apple Home handles many bridged devices in larger KNX smart homes.

Hub device is required

Since Matter runs completely locally a hub device is needed to keep a continuous connection to our 1Home Server and with that to KNX.

You can choose one of the hubs from the list below:

  • Apple TV
  • HomePod Mini
  • HomePod

Sorting devices in rooms in Apple Home

To automatically sort devices to rooms and synchronize their names in Apple Home, please use our 1Home Companion App for iOS. To see how it works check the section below for instructions.

Does Apple Home work without internet?


We have tested the offline mode of the Apple Home the following way:

We have disconnected the internet connection from the router to which Apple hub (eg. HomePod), 1Home Server and the iPhone were connected. We were able to successfully pair Apple Home via Matter to 1Home Server, run commands and even use Siri for voice control. Some complex Siri commands might not work, but all the most common ones are available. The only small issue is that after the pairing is complete and the onboarding of the device in Apple Home app is in progress, if no internet connection is available, Apple Home app gets stuck at a certain onboarding step. If you simply exit the onboarding, everything works as expected.

⚠️ Known limitations and issues

Last updated: November 30, 2023

Apple Home has made bridging many devices via Matter much more stable with their iOS 17 release. You can now add 100+ devices to control your home. We have tested this with up to 170 devices, which is even more then the maximum limit of added devices via the old Apple Home integration system (HomeKit) - which is 150.

With that in mind, there are still a couple of fixes that have to be made by Apple. Apple is fully committed on using Matter as their main smart home platform and we believe that the fixes for the issues below will be available fairly soon (we will update this guide).

Issues for any home size:

  • Thermostat modes - A thermostat switchover from cooling to heating is currently not working. Fix will be available with iOS 17.2.
  • Thermostat Off - Apple Home shows Off option on a thermostat even if it is not provided by the device. If you press it, our 1Home Server will simply ignore it and the previous state of the thermostat will be restored.

Issues for large homes (~80+ devices)

  • After pairing your 1Home Server with Apple Home, give Apple Home app 1-3 minutes to set up it's state. During that time the app might work with limited capacity.
  • In larger installations, after the hub is running for a couple of days you might see some delay (~0.5 to 2 seconds) on some actions. Restarting Apple hub solves the issue. Expected behavior is that actions triggered in Apple Home work instantly.
  • When Apple Home hub is under load (for example when adding new devices, setting up state after lost connection, etc.) sometimes window coverings stays in the closing/opening status in the app until you refresh the Home app or the Apple Home hub finishes processing the large load.
  • If you enable many devices at the same time, Apple Home can sometimes have a period of around 5-10 mins when status feedbacks won’t update automatically in the Apple Home app (screen refresh is needed).

No response error

After pairing you receive "No response" for all devices. Please try:

  1. Verifying basic network configuration issues.
  2. Checking common network related issues.
  3. Perform a full Apple Home reset.
    • We have seen cases where recreating a new Apple Home was necessary for users who had an older Home instance that they migrated to the new Home architecture upgrade (details) which was available with iOS 16.1.

1Home Companion App

Follow the steps below to automatically sort devices into rooms and rename devices in Apple Home.

Apple Home does not yet support sorting devices in rooms via the Matter standard at the time of writing (even though Matter has a built in functionality which we support). We provide a workaround that let's you synchronize rooms and names to your Apple Home using our 1Home Companion App.

Once you pair your 1Home Server to Apple Home it takes you through a setup wizard to name and sort every device into a room. You should skip this as we will perform the setup automatically via the 1Home Companion App! The simplest way is to lock and unlock the screen and the setup process will go away. You can also press the X button and press next a couple of times. This will also cancel the setup process.

1. Download 1Home Companion App

Download the app from the iOS app store: 1Home Companion App for iOS.

1Home Companion App

2. Synchronize rooms and device names

See it in action

See how the 1Home Companion app sorts devices to rooms and renames them. This works for homes of all sizes.

Observe how all devices are in the Default room at the beginning of the video and how they are later automatically sorted to rooms based on the configuration synced from the 1Home dashboard.

2.1. Detect changes

Changes not detected?

If you have paired your Apple Home before the 1Home Server software version 1.4.0 you will have to unpair and pair the 1Home Server to Apple Home again. This is necessary since the 1Home Server stores certain metadata in Apple Home that is used by the Companion App for sorting devices to rooms and this can only be done during the initial setup after pairing. To unpair and re-pair the 1Home Server with Apple Home, please follow this guide (please unpair both from 1Home Server dashboard as well as from the Apple Home app before pairing again).

Open the app with the iOS device where you are logged in to your Apple Home.

The app will automatically detect changes between the 1Home Server dashboard and configuration in the Apple Home app as shown in the image below. By clicking on the home you can see all the suggested changes and apply them.

Companion app - update
Companion app - changes
Companion app - done

Congratulations! You now have all devices correctly sorted into rooms in Apple Home. 👏

Full Reset

In order to fully reset Apple Home and the 1Home Server (Matter pairing) do the following:

  1. Unpair the 1Home Server from your Apple Home.
  2. Delete your Home in Apple Home app. This step is crucial if you migrated your Home to the new Home architecture which was introduced in iOS 16.1.
  3. In iOS go to Settings -> General -> Matter Accessories -> and remove all 1Home Server entries
  4. On your 1Home Server hold the reset button for 3 seconds until the status Status LED flashes blue. This will initiate a Matter reset on the 1Home Server. Do not hold longer (i.e. 10 seconds) since this is the key-combo for performing a factory reset!
  5. Create a new Home in the Apple Home app without adding any other users for now.
  6. Pair the 1Home Server. Your devices should be available and respond to commands.
  7. You may now add additional users to your new Apple Home.